1. Scope of This Policy
Aman Technologies LLC provides software development, technology consulting, custom engineering, and related professional services. The specific service, deliverables, fees, payment schedule, and acceptance criteria should be described in the proposal, statement of work, invoice, or other written agreement for each engagement.
2. Refund Requests
Where a customer believes a payment was made in error, duplicated, or is otherwise eligible for refund under the applicable agreement or law, please contact us promptly with the invoice or transaction reference and a description of the issue. We will review the request and respond. Any approved refund will generally be returned to the original payment method where supported by the payment provider.
3. Cancellations & Project Changes
Cancellation, rescheduling, and changes to project scope are governed by the signed agreement or statement of work, including any notice period, work already performed, committed costs, and payment obligations. Please submit cancellation requests in writing to our contact email. No cancellation fee or refund entitlement is created by this website policy beyond applicable law and the governing agreement.
4. Questions or Payment Concerns
Please contact [email protected] before initiating a payment dispute, so we can try to understand and resolve the concern. This does not limit any rights that cannot legally be waived.
5. Applicable Rights
Nothing in this policy limits mandatory rights available under applicable consumer or other laws. The terms of the relevant signed agreement apply where consistent with mandatory law.
